Then came the turning point. In May 2004, we had reserved 12 rooms for the usual 15/17th Aug Independence Day weekend. We had sold & paid for 8 of our rooms. We then sold the other 4 rooms and got the payment from the guest. When we were transferring the payment to the resort, they told us that our rooms were accidently released and sold to another guest. This was very shocking for us, as we had the money from guests in our hand but left with no rooms. We pleaded with the resort but as it came to no result, returned the money to the guest. This is where I had to rethink the whole arrangement and plan a move, whereby, I would never face this kind of problem again and I would always have every kind of option for my guests.

As they say “Every Dark Cloud Has a Silver Lining”, the above episode gave me the most important turn, which till date, has been the most beneficial turning for my travel company. I decided to go up to Kasauli with my complete staff and sign-up whatever good I can find. I bumped into owners of Private Cottages, hotel & resort owners and many others, who could help me in my endeavours in Kasauli.

Today, 2008, after numerous trips to the nearest & most beautiful hill station from New Delhi, we offer 28 options. On every visit I try gathering more knowledge and options. I have also been instrumental in improving a lot of these options, so that they are fit for our guests. I absorb every advice my guests give for the hotel, resort or cottage they stayed in. I have offered all my learning and accommodation options at www.kasaulihotels.com

Hope that you will enjoy this journey, as much as I do. See you soon, in Kasauli.

Ashish Sawhney........
CEO ................
Ashex Group of Companies